客户评价
由实住客人提供的真实点评
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Room wasn’t set up for 3 as a family went to reception a guy said i will get someone to check you in the manger on duty said we will sort it for when you get back we went for food and some shopping we were not going to go back to the hotel till after are night out but my husband left something back at hotel still not set up bed or towels only for one not for 3 of us another trip to reception the same manger came after the guy was also serving at the bar got her she said it’s on my list I said that was 3 hours ago I said I won’t it done before I go out again as I was worried when we came back later I would have the same problem she still didn’t bring towels and had to go back out again finally done came back bar was getting busy only one person serving said staffing issues breakfast was very nice hot food lady was filling it up as well as trying to clear tables staffing issues again there is another premier inn further along a guy told us they work between the 2 heating was noisy only ever had a problem with premier before was that when we got up the next morning the was a big rip in the sheet on the mattress which I wonder who ever made the bed they didn’t see it might stay again if we in the area hopefully no staffing issues
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We've stayed at a lot of Premier Inns and this one stands out for all good reasons. Without exception the people who work there were friendly, welcoming, and everything we could have asked for. Nothing was too much trouble and they were completely genuine.
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The room was OK and reasonably clean, but the walls are thin and you hear everything the people over you do... The restaurant and bar appear to be very understaffed as it takes ages to get food and drinks. There was a long queue at the bar yesterday and the one person behind the bar was so slow in serving people that several punters gave up on getting a drink. They have a system where you have to tell reception if you want your room cleaned, so they are probably betting on that people cannot be bothered to save money on staff.
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We stayed in a Premier room. The bed was very comfortable and the bathroom had been recently been refurbished. The staff were very helpful and friendly. Our breakfast was included with plenty of choice of good hot and cold food. We had one evening meal which was part of a good meal deal for dinner and breakfast. If you want a safe you need to go for a Premier Plus room. We would stay there again in the future.
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The location was ideal for events at the Utilita Arena. The atmosphere was very pleasant although the breakfast room wasn't big enough for the number of people staying. The breakfast itself was very good but there were often big queues to eat. The room was large and the bed was very comfortable. I would have liked some shelves or cupboards to unpack my clothes. It was quiet and claen.
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I would recommend this branch of Premier Inn 10-fold. I booked a family room for me and my two children - we had an horrendous journey travelling from London - trains were cancelled, we had to trek from one London station to another, change our route yarda yarda....by the time we arrived at the hotel we were tired, deflated and parched! When we arrived we were greeted by a really pleasant, empathetic and smiling receptionist. She sorted our check-in swiftly, offered me a complimentary glass of prosecco and was so compassionate. When we got our room, it was set up for us all, enough towels, bedding, easy access to the wi-fi (my 14yo and 10yo were over the moon!). Once we unwound and got ready to go to our family celebration we went to the bar for a pre-drink....the lovely barmaid honoured the complimentary glass of prosecco with no issue at all, she was very friendly but professional. When we were ready to leave to go our family event she organised a taxi for me without any qualms..... when we got back, the staff on the night shift were just as lovely... Breakfast was lovely and well worth the money. The cleaners were lovely, a nice big hello as we were leaving. Honestly, I've travelled a lot and stayed in many hotels in the uk and around the world... The staff that worked shifts on 6th from 5pm and 6th December from midnight - 12 noon were amazing. Thank you From Room 27 (6th December)
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Met family for my daughters birthday breakfast only to find I’d got the timings completely wrong and breakfast was nearly finished ?? Michelle was AMAZING and spoke to the kitchen who agreed to cook more food for the 10 of us - thanks Matt, Richie & Apooba ?? Had a fantastic meal and catch up with the family - the guys even brought her out a birthday gift and pudding and sang happy birthday ?? Thanks so much for saving the day & going out of your way to make it special for my daughters birthday ?? You were all fantastic x
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Stayed for 3 nights whilst visiting family for Christmas. Stayed in a Premier Plus room. Our stay was good- a really spacious room with all the facilities you need - large, walk in shower, pod coffee machine, comfy bed, seating area, toiletries etc. A decent sized TV. Room was really comfortable and ideal for us both - it was also reasonably priced. There is an onsite restaurant for breakfast/ dinner if needed but we didn’t use this as we were spending each day with family, With limited housekeeping available over Christmas they had prepared packs of extra towels, toilet rolls and tea/ coffee etc for guests to take as needed. We weren’t with any children but they’d also left colouring sheets and crayons for younger guests which was a nice touch. Our room was spotlessly clean throughout and very quiet. A good stay - provided all we needed. Reception staff were helpful and friendly, although a parking charge is payable per night, it’s only £3 which is not excessive. Plenty of on site parking available. Only slight issue was the noisy heating system when it comes on which is obviously needing looked at. The outside area in front of the hotel also needs more regular cleaning as there was quite a bit of litter and cigarette ends on the ground.
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We stayed here when visiting for Disney on Ice at the Sheffield Arena, as the hotel is a great location being so close. The hotel was clean and comfortable. We were assisted by the lovely and friendly Kieran on reception, who helped us with checking in and advice on getting to and from the arena for the show, and letting us know of any good food places nearby. This was welcoming after a long car journey. He really put us at ease and made sure everything was perfect for us. Thanks Kieran! We will return next year when we see the show again and will definitely be back here.
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good place to stay. nice room
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设菲尔德体育馆普瑞米尔酒店预订电话:+8620-86009099
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设菲尔德体育馆普瑞米尔酒店地址:
Attercliffe Common, 谢菲尔德, 英国
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