Thank you for taking the time to complete the survey about your stay at Sunbird Capital. We always appreciate hearing feedback about the experience that we provide, and your comments about staffing and the delays you experienced have been taken to heart. We hope to see you at Sunbird Capital again soon! Kind regards, Joshua Shaba - General Manager Sunbird Capital
Dear Nomfundo, Thank you for your wonderful feedback regarding your stay with us! We are delighted to hear that you enjoyed the beautiful scenery, found your room to be very clean, and appreciated our room service. I apologize for the poor Wi-Fi connection you experienced during your stay. Your feedback is important to us, and we will look into this issue to ensure better connectivity for our guests in the future. Thank you once again for your kind words. We hope to welcome you back to Sunbird Capital soon for another enjoyable stay! Best regards,
Dear Mr Mpambe, Thank you for sharing your experience at the Capital Hotel! We are thrilled to hear that you had a pleasant stay and found our staff to be friendly and helpful. It's great to know that the check-in process was smooth and that you enjoyed your clean, comfortable room. We’re also pleased to hear that our convenient location allowed you easy access to nearby restaurants and shops, as well as the breakfast variety we offer. Your satisfaction is our top priority, and we're glad to know you felt well taken care of. We look forward to welcoming you back for another enjoyable stay!
Dear Madam Nyamutswa, Thank you for your kind words about your recent stay with us! We are delighted to hear that you found our hotel service exceptional and that our staff went above and beyond to ensure your comfort. It is our goal to provide seamless service, and your feedback confirms that we are on the right track. We truly appreciate your recognition of our team’s efforts. We look forward to welcoming you back to Sunbird Capital in the future!
Dear Simba M, Thank you so much for your wonderful feedback! We are happy to hear that you had a fantastic experience during your stay and that our room service met your expectations. It is also great to know that you found our facilities well-maintained and of executive standards. Your satisfaction is our top priority, and we are dedicated to providing the best possible experience for our guests. We look forward to welcoming you back to Sunbird Capital on your next visit! Kind regards, Leonard Manford Phiri Operations Manager
