Thank you very much for staying at our hotel this time.We are truly delighted to receive such a favorable review.As you mentioned, Tanukikoji Shopping Street is very close to our hotel, making it convenient for dining and shopping.We are especially pleased that you were satisfied with our staff's service, the lounge, and the in-room amenities.We are also happy to hear that the lounge helped you relax and unwind from your travels.We sincerely apologize for any inconvenience caused regarding the coin laundry.Due to space limitations, we only have two washing machines and two dryers. Especially during this peak tourist season in Hokkaido, usage is high, and we understand this may have caused inconvenience at certain times.We are delighted to hear you plan to stay with us again when you visit Sapporo.Our entire staff will strive to provide comfortable service for your next visit.We extend our deepest gratitude once again for your stay and for taking the time to share your review.the b Sapporo Front Desk
衷心感谢您此次下榻本酒店。另外，再次感谢您抽出宝贵的时间寄来感想体会。关于本酒店的地理位置，您能对离狸小路商店街很近，以及前往JR札幌站、大通公园等主要观光地和交通据点的便利性给予好评，我们感到非常荣幸。对于客人来説，能让您在札幌过得方便舒适，我们也感到非常高兴。您的意见将成为我们今后提高服务质量的宝贵财富。我们全体员工将每天精益求精，以提供超越客人期望的款待。希望您下次再来札幌的时候，也一定选择“the b札幌”。我们衷心期待您的再次光临。theb札幌前台
Thank you very much for staying at our hotel. Also, thank you very much for sharing your valuable opinions about your stay.First of all, we are very honored to receive your compliments on the location of our hotel and the free drink service on the first floor.On the other hand, regarding the main problems you pointed out, we sincerely apologize for causing you great inconvenience and anxiety.Once again, we apologize for the unstable temperature control of the heater, which prevented you from sleeping comfortably. Maintaining comfort during the winter is one of the most important issues, and we will immediately examine and implement an emergency inspection of the facilities and improvement measures.We deeply regret that your wife experienced anxiety regarding security.We understand that the small size of the room caused inconvenience when you stayed with large luggage and winter clothes.It is a very serious fact for us that your experience led us to the conclusion that we would not stay again. We will take your comments seriously and implement improvements as soon as possible, aiming to become a hotel that our guests can use comfortably and with peace of mind.Based on this experience, we will do our best to provide you with comfort next time we welcome you.We sincerely apologize for this incident.theb Sapporo Front Desk
Thank you very much for staying at our hotel.We are truly delighted to receive such a positive review.Thank you.We are especially pleased that you found our location particularly satisfying.As you mentioned, our hotel is located in Susukino, making it a very convenient spot for shopping, dining, and sightseeing.Susukino Subway Station is just a 3-minute walk away, the bus stop for arrivals from New Chitose Airport is right in front of the hotel, and the departure bus stop is only about a 5-minute walk away, making it especially convenient for guests using public transportation.We are delighted to hear you were satisfied with the amenities in the lounge, such as the espresso machine, tea, and water dispenser.As you mentioned, our hotel does not have family rooms.For groups, we will endeavor to arrange adjoining rooms if requested in advance, though this may not be possible depending on availability and room types on the day.We sincerely apologize for any inconvenience caused.Thank you for your valuable feedback.We would be delighted if you would choose our hotel again when visiting Sapporo.We extend our gratitude once more for your stay and for taking the time to post your review.the b Sapporo Front Desk
Thank you very much for choosing our hotel out of the many options available.Regarding the size of the room, please understand that our hotel prioritizes functionality and features a compact design, which may feel somewhat small to guests staying for a long period or those with a lot of luggage.We are delighted to hear that you found our hotel's location convenient, as we are close to major sightseeing spots such as Nijo Market, Odori Park, and Tanukikoji Shopping Street, making your stay easier.We apologize that the in-house laundry facilities (washer and dryer) are available for a fee, and we appreciate your understanding.We will continue to strive to improve our services to satisfy our guests. If you have the opportunity to visit Sapporo again, we sincerely hope you will choose to stay with us.We look forward to welcoming you back from the bottom of our hearts.the b Sapporo Front Desk
We are most grateful that you chose our hotel from among so many others.We are delighted that our convenient location proved useful for your first stay in Sapporo.We are also pleased to hear that the shuttle bus stop connecting New Chitose Airport and central Sapporo is within walking distance of our hotel, should this have made your journey any easier.We hope our hotel has contributed to your travel memories. Should you have the opportunity to visit Sapporo again, we would be delighted to welcome you back. All our staff look forward to seeing you once more.We extend our sincere gratitude for taking the time to share your feedback.the b sapporofrontdesk
衷心感谢您宝贵的意见。此次因一楼休息区使用情况及免费简餐服务问题给您带来不便，我们深表歉意。我们将认真听取您的建议，制定具体改善方案并尽快实施，力求让所有宾客都能享受舒适的体验。尤其在完善服务公平性机制方面，我们已将其列为公司的重要课题。衷心感谢您此次提出的宝贵建议。我们将充分采纳顾客意见，致力于提升设施运营品质，恳请您今后继续给予支持与厚爱。the b sapporofrontdesk
衷心感谢您在众多酒店中选择入住本酒店。承蒙您对宽敞的客房、整洁的环境以及大堂员工的服务给予暖心评价，我们深感欣喜。免费咖啡服务及行李寄存服务能为您所用，亦是我们的荣幸。此外，承蒙您对狸小路商店街的便捷交通及周边餐饮设施给予好评，在此再次致以诚挚谢意。能让您享受舒适的住宿体验，正是我们最大的动力源泉。今后我们将持续提升服务品质，竭力满足您的需求。当您再度造访札幌时，敬请惠顾本酒店。衷心期待您的再次光临。the b sapporofrontdesk
这次，在众多的酒店中。衷心感谢您入住本酒店。首先，对于在使用电梯时因静电而触电，给您带来的不快，我们深表歉意。收到您的宝贵意见，我们将立即进行设备检查，努力防止再次发生。另一方面，承蒙您给予“地理位置极佳”“大雪也可安心”“性价比非常高”的评价，我们深感荣幸。特别是您对狸小路2丁目地理位置的便利性感到满意，我们也非常高兴。我们将以“下次还想再次入住”这句话为激励，为了让所有客人过得舒适，我们将更加努力地提高服务质量。衷心期待您的再次光临。再次感谢您的宝贵意见。theb札幌前台
承蒙惠顾本饭店住宿，谨此致上诚挚谢意。诚如贵宾所言，本饭店坐落于狸小路商店街附近，步行即可抵达薄野及大通公园。此外，邻近机场巴士乘降站，往返机场交通极为便利。诚挚期盼您下次造访札幌时，再度莅临the b 札幌。the b 札幌 前台敬上
