Dear holidayqrs, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you found The Rosevine to be an amazing place by the sea with outstanding views and excellent service. Your kind words about the pool, chef, and breakfast are truly appreciated. We take your feedback about the menu and room views into account to enhance our guests' experience. We look forward to welcoming you back to The Rosevine soon! Kind regards, Mia Gallie Operations Manager
Dear Jürgen H, Thank you for your feedback, and for taking the time to write about your visit. We appreciate your kind words about the beautiful property, gardens, and dreamy location. Your comments regarding the room, cleanliness, and sleep quality are duly noted. We are sorry to hear about the challenges you faced with dinner reservations and the bureaucratic experience during checkout. Please accept our apologies for the lack of warmth and hospitality you encountered, as this does not reflect our usual standards. We value your feedback and will address the issues mentioned to ensure a more pleasant stay for our guests in the future. We look forward to welcoming you back to The Rosevine soon! Kind regards, Julio de Carvalho Multi Site General Manager