Hi Katie Thank you so much for returning to stay with us at Royal Forest—it means the world to have you back!We’re delighted to hear you had another great visit and that you found the staff friendly, the rooms spacious and clean, and the beds comfortable. Your recommendation truly means a lot to us.We look forward to welcoming you back for a third stay very soon!Kindest Regards
Dear Nick,Thank you so much for your kind review and recommendation! We're delighted to hear you enjoyed the friendly staff, good service, and excellent breakfast. We appreciate your feedback regarding the room temperature. Due to the age and design of the building the windows don’t open. However, all our rooms are equipped with air conditioning units to help ensure a comfortable stay. We hope to welcome you back again soon!Best regards,The Royal Forest Team
Hi Claire Hope you're well Thank you for sharing your feedback.We’re sorry to hear that your stay in one of our ‘Cosy’ rooms didn’t fully meet your expectations. While these rooms are designed to be snug and comfortable, we understand that the size may not suit everyone. We also sincerely apologise for the issue with the bathroom extractor and the resulting condensation—this is certainly not the experience we aim to provide, and we will look into it promptly.Your comments are important to us, and we appreciate you bringing them to our attention. We hope to have the opportunity to welcome you back in the future to provide a more comfortable experience.Warm Regards
Thank you so much Pat. So lovely to see you had a fabulous time with us ! We hope to see you again soon All the bestToby
Hi Katie, I am so pleased to see you enjoyed your time with us. We really do appreciate you taking the time to leave such lovely feedback. Hope to see you again soon ! All the bestToby
