客户评价
由实住客人提供的真实点评
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Abbiamo alloggiato per una notte. La struttura è bella, pulita e in un'ottima posizione rispetto al centro della città.
La colazione invece assolutamente NON ADEGUATA al prezzo. Ci sono cereali e un piatto di frutta fresca. Se vuoi uova o yogurt devi pagare a parte. Pessima soluzione, visto il costo della struttura.
Adriana
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The staff were friendly and accommodating. No improvements required.
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The location was superb. The staff were incredibly helpful and polite. However, the room was a little jaded and the hospitality tray was seriously lacking. A couple of teabags and possibly the worst UHT milk I've tasted. Little touches like a small jug of milk, a selection of tea bags and some biscuits would soon sort this.
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Our room was dirty, there were many things that really let our room down (Abbey room). The bed had a blanket on it that had seen better days and had several holes in it. The kettle lead was so short you had to leave it on the floor and the kettle itself was damaged and had limescale all over it. There was a thick layer of dust on the dressing table and an old, used bandage in one of the drawers from a previous guest. The skirting in the bathroom had partly detached from the bath edge leaving a dirty, exposed area of woodwork. There was an electrical device half hanging off the bathroom ceiling with the wiring exposed. The shower head had several little nozzles missing so it sprayed everywhere and was covered in limescale. The shower water tap had part of it missing but did work thankfully. There was black mould along parts of the bath edge. We had the blanket changed whilst we went shopping but didn't really see the room properly until we came back to get ready for our evening out. This meant that our complaints about the room couldn't be discussed until the next morning (reception is unmanned). When we did complain we stated that we would have happy to pay the price (£215 for one night) IF the room had been up to a decent standard. It was sold as a Superior Double and was anything but Superior in my opinion. We were offered a free cooked breakfast, which we turned down as the continental one was perfectly adequate. We were also offered a 10% discount after the manager contacted the owner. We reluctantly accepted this at the time. On returning home, I sent an email to the hotel to be forwarded to the owner. The reply I received, after almost a week and a follow up email from me, was rude and seemed to be in denial of the problems and the dirty state of the room, as well as accusing my wife and I of being "opportunistic" for demanding a bigger discount. Surely the deal is that you pay and the hotel supplies a clean, well maintained room or is that unrealistic??
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One minor thing was a noise which only started in the morning at around 7am. Not sure what it was, but definitely within the motel itself or grounds. It didn't bother us too much though as we were usually up by then anyway. The Juniper and Bay was absolutely wonderful.
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设施齐全,房间安静,服务很热情。位置不错,开车到国王公园不到20分钟。院里如果停车位置不够可以停到附近路边。
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Lovely, family-friendly motel in a great Perth location.
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Cheerful lady at reception. A light globe blew and was replaced promptly. Spotlessly clean if a little dated.
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Such a friendly check in, great location and clean.
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Convenient location and parking. The balcony is lovely. We haven't used the pool but it looks nice.
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温莎旅馆预订电话:+8620-86009099
(电话忙线或无人接听时,请在线预订!)
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其他咨询:+44-1225422100 (交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等)
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会议室在线预订
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温莎旅馆地址:
69 Great Pulteney St, Bathwick, BA2 4DL 巴斯, 英国
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