Hi!Thank you so much for your lovely words! We’re delighted to hear that your first visit with us was such a wonderful experience. Knowing that you loved our beautiful hotel, the friendliness of our staff, and our stunning pool truly makes our day.It means a lot to us that you didn’t regret choosing us for your stay, and we’re even happier to know that you’re already planning to come back. We can’t wait to welcome you again and create more unforgettable moments during your next visit.Thank you for your kind appreciation ,it motivates our entire team!Regards,Juan TelloGuest Relations Manager
Hi!Thank you so much for sharing your experience! We’re delighted to know you enjoyed our brand-new and modern facilities, the convenient location, and the friendly service from our team. It’s wonderful to hear that the rooftop pool added a special touch to your stay.Your kind words motivate us to keep creating exceptional experiences for our guests. We look forward to welcoming you back soon for another memorable visit!Regards,Juan Tello San MiguelGuest Relations Manager
?Muchas gracias por compartir tu experiencia con nosotros, Erika! Nos alegra saber que disfrutaste del dise?o y la atmósfera que hemos creado para nuestros huéspedes. Nuestro equipo trabaja cada día para ofrecer un servicio A1 y momentos únicos, así que es un placer saber que lo logramos contigo. ?Esperamos recibirte pronto para seguir creando experiencias memorables en Nhow Lima!Saludos, Evelyn Hidalgo FarfánGuest Relations Executive
Good day!Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you enjoyed our heated rooftop pool, the comfort of our rooms, and the delicious breakfast buffet. It’s also great to know that our team provided friendly and helpful service, as this is something we strive for every day.We’re pleased that our central location and nearby conveniences made your stay even better, and we truly appreciate your recommendation. We look forward to welcoming you back soon for another exceptional experience.Kind regards,Evelyn Hidalgo FarfánGuest Relations Executive
Hi!Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our modern room facilities and the comfort of our heated rooftop pool, even on colder days.It’s great to know that our gym equipment met your expectations and that you appreciated the variety offered at breakfast.Your feedback motivates us to keep improving and delivering exceptional experiences. We look forward to welcoming you back soon!Regards,Juan Tello San MiguelGuest Relations Manager
Good day!Thank you very much for sharing your feedback with us. We are delighted to know that you enjoyed our recently renovated facilities, the vibrant colors, and the comfort of our rooms, as well as our breakfast service and the privileged location in Miraflores.We sincerely apologize for the inconvenience you experienced during check-in. Our standard check-in time is at 3:00 PM to ensure that each room meets our cleanliness and quality standards. However, we understand that waiting can be uncomfortable, and we truly appreciate your patience and understanding in this matter.Your comments are very valuable to us, and we will review our processes to make your next stay even more pleasant. We hope to have the opportunity to welcome you again soon and provide you with an exceptional experience from start to finish.Kind regards,Evelyn Hidalgo FarfánGuest Relations Executive
Hi Richard! Your enthusiastic feedback has truly brightened our day! It's delightful to know that you've enjoyed the unique ambience we've created at our hotel. Our team is indeed one of our greatest assets and we're very pleased that their attentiveness contributed to your fantastic stay. They work tirelessly to ensure our guests feel at home and it's wonderful that their efforts made a positive impact on your experience. The location of our hotel is indeed a major plus, and we're thrilled that you enjoyed its proximity to the vibrant life of the city. Being close to great restaurants, markets, parks, clubs, and bars definitely adds to the charm of staying with us. Looking forward to welcoming you again soon! Kind regards, Evelyn Hidalgo Farfán Guest Relations Executive
Hola Carlos! Estamos encantados de saber que tu estancia en nuestro hotel fue una experiencia tan positiva. Nos alegra que hayas podido disfrutar de nuestro dise?o lleno de detalles. Nos complace saber que nuestra atención y comida ha cumplido con tus expectativas. Trabajamos duro para ofrecer una variedad de opciones de calidad a nuestros huéspedes. También nos encanta saber que tomaste el riesgo y nos elegiste. Esperamos que decidas visitarnos nuevamente en el futuro. Estaremos encantados de darte la bienvenida de nuevo. Muchas gracias por tus amables palabras, las valoramos mucho. Saludos, Evelyn Hidalgo Farfán Guest Relations Executive
?Hola!Muchas gracias por compartir una rese?a tan extraordinaria. Nos llena de alegría saber que su experiencia fue increíble por donde lo mire y que nuestras instalaciones, atención, servicios y capacidad de resolver inconvenientes estuvieron a la altura de sus expectativas.Comentarios como el suyo,motivan profundamente a todo nuestro equipo a seguir ofreciendo un servicio excepcional y auténticamente dedicado a cada detalle.Será un placer recibirte nuevamente muy pronto y brindarle otra estadía impecable.Saludos,Juan TelloGuest Relations Manager
Hi Karen! Thank you so much for sharing such an enthusiastic review. We’re thrilled that our design, architecture, and overall atmosphere made such a strong impression, and it’s wonderful to hear we’ve become your go-to in Miraflores. We’re delighted you enjoyed the eclectic breakfast and the infinity pool views. It’s great to know the bed was comfortable and that the gym met your expectations, even if you didn’t get a chance to use it this time. Your notes on room upgrades, TV channels and navigation, and nearby restaurant recommendations are very helpful. We aim to make every stay seamless, and insights like yours guide us toward that ideal experience. We appreciate your thoughts on happy hour as well. Thank you for the generous value. We are glad to read the appreciation of creative design, and your feedback perfectly reflects the spirit we strive to deliver. We can’t wait to welcome you back to Lima for a longer stay and more time to enjoy everything our hotel has to offer. Kind regards, Juan Tello San Miguel Guest Relations Manager
