Hi Alexandre! We're thrilled to hear that you enjoyed your dining experience at Zonico. It's fantastic to know that our blend of Peruvian flavors hit the right note. The waitress will be delighted to hear of your appreciation. Their dedication to providing an exceptional experience is truly what makes us unique. We look forward to welcoming you back on your next visit. Kind Regards, Evelyn Hidalgo Farfán Guest Relations Executive
Dear Guest,Thank you so much for sharing your experience with us. We are delighted to hear that you enjoyed our location and found your room quiet and thoughtfully designed.We appreciate your note about the lively atmosphere in the reception area. Our team aims to create an energetic welcome while keeping the guest spaces calm and comfortable, so it is great to know the room provided a restful retreat.We are grateful you chose to stay with us, and we look forward to welcoming you back for another great visit.Regards,Juan Tello San MiguelGuest Relations Manager
Hi!Thank you so much for your wonderful review! We are absolutely delighted to hear that you consider nhow Lima one of the best hotels in Lima and that you found our atmosphere luxurious and hip!It is a pleasure to know that you enjoyed our brand new facilities, a result of our recent opening. We also appreciate you mentioning the unique setup of our third-floor lobby and, of course, the variety of our breakfast buffet, including items like Kimchi, which is part of our commitment to offering a diverse and global culinary experience.We look forward to welcoming you back soon for another exceptional stay!Warm regards,Juan TelloGuest Relations Manager
Dear Guest,Thank you for sharing such thoughtful feedback and for choosing to stay with us. We are delighted that the design, architecture, and art resonated with you, and it is wonderful to hear that breakfast stood out for its variety and flavor.We are glad the rooftop pool made such an impression, and we appreciate your perspective on hours, depth, and amenities. Your comments about proximity to great restaurants and the overall chic atmosphere mean a great deal to our team.We are sorry for the disruptions you encountered during your stay. What you described does not reflect the seamless experience we aim to provide, and we understand how moments like that can be unsettling and inconvenient.Thank you as well for highlighting opportunities to enhance the guest journey, including concierge support and local dining guidance. Insights like yours help us align with the experience our guests value most.We are thrilled to know we were a favorite on your trip, and we look forward to welcoming you back for another stylish and relaxing stay.Regards,Juan Tello San MiguelGuest Relations Manager
Dear Samuel,Thank you for sharing your impressions of your stay. We are delighted to know you enjoyed our convenient location and the surrounding neighborhood, including nearby markets.We appreciate your comments regarding the bathroom layout. Your perspective is helpful, and we value knowing how the design influenced your comfort.It is great to hear that the breakfast selection met your expectations, especially the egg options. We are sorry to learn that the service felt less warm than it should; our team aims to provide attentive, welcoming interactions throughout the stay.We are grateful you took the time to provide such balanced feedback, and we hope to have the opportunity to welcome you back for an even more seamless experience.Regards,Juan Tello San MiguelGuest Relations Manager
Hi!It's great to hear that your experience at Nhow Hotel exceeded all your expectations. We strive to provide an atmosphere of comfort and luxury, and it seems that your stay reflected that. It's great to hear that you enjoyed the variety at breakfast - we do our best to cater to all tastes and preferences. Next time you're in Miraflores, remember we're here to welcome you back. Can't wait to have you stay with us again, until then, keep exploring! Kind regards,Juan Tello San MiguelGuest Relations Manager
Hi Sharon! It's great to hear that your experience at Nhow Hotel exceeded all your expectations. We strive to provide an atmosphere of comfort and luxury, and it seems that your stay reflected that. It's a pleasure to know that our staff, especially Gonzalo, did an outstanding job of providing you with the attention and service you deserve. We're thrilled! We look forward to welcoming you back in the future for another memorable experience. Kind regards, Juan Tello San Miguel Guest Relations Manager
