Thank you for your feedback and staying at the Berkley Orlando. We hope to see you soon!
Thank you for taking the time to complete the review about your stay at The Berkley, Orlando. We are delighted to hear that you had the best experience ever! It's fantastic to know that you felt safe with the gated parking lot and security, and that you found the room to be amazing with its own washer and dryer. We look forward to welcoming you back to The Berkley, Orlando soon! Kind regards, The Berkley, Orlando
Dear Steven,Thank you for taking the time to complete the review about your stay at The Berkley, Orlando. We are sorry to hear about the issues you encountered and appreciate your feedback.We have noted your concerns about the misinformation on ******* and the discomfort caused by the pull-out couch and noisy washing machine in your condo. Your comments will be shared with our team for further improvement.We look forward to welcoming you back to The Berkley, Orlando soon!Kind regards,The Berkley, Orlando
Thank you very much for your comments and we are pleased that you enjoyed your room and the service. We hope that you will be back with us again soon. Kindest regardsKostas Sfaltos, Managing Director
I would like to thank Mr. Muhammad (sorry if the name is not correct) from the concierge team for his outstanding service. He was incredibly friendly, helpful, and went above and beyond by assisting us with calling a taxi and recommending some great places to eat. His efforts truly made our stay more enjoyable, and we’re grateful for his support!
Dear Helene,Thank you for taking the time to complete the review about your stay at The Berkley, Orlando. We are delighted to hear about your exceptional experience!Your detailed feedback about the online check-in process, the spacious suite with modern amenities, the resort facilities, and the excellent service provided by our team truly warms our hearts.We look forward to welcoming you back to The Berkley, Orlando soon!Kind regards,The Berkley, Orlando